Refund policy

Return and Refund Policy

At Host Africa Supplies, your satisfaction is our priority. If you're not completely happy with your purchase, we offer a simple and transparent return and refund policy:

  1. Returns:

    • Products can be returned within 10 days of receipt.

    • Items must be in their original, unused, and unopened condition.

    • Toner cartridges must be returned in their sealed packaging.

  2. Refunds:

    • Once your return is received and inspected, a refund will be processed to your original payment method.

    • Shipping fees are non-refundable unless the return is due to our error.

  3. Damaged or Incorrect Items:

    • If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a full refund or replacement.

To initiate a return or refund, simply reach out to us at [Your Email Address] with your order number and the issue. We will assist you in processing the return smoothly.